How to Fix iPhone Ringtones Not Working Issue in iOS 12
No matter you are using iPhone XS, iPhone XS Max, iPhone XR, iPhone X, iPhone 8/8 Plus or earlier, as long as you face with iPhone ringtones not working issue after iOS 12 update, you try the following solutions to fix it.
Method 1: Sync iPhone Ringtones
This method is collected from macrumors forums, and it perfectly works for some users. No matter what, just try it to see if it can fix iPhone ringtones not working issue.
· Delete the AAC version files you created in Music Library on iTunes
· Go to the ringtone section under your iPhone and deselect to sync
· Select to sync all ringtones again
Method 2: Check iPhone Sounds Settings
1. Make sure the Mute switch (on the side of iPhone) is turned off. If you see an orange line inside the switch, definitely, your iPhone is on Mute mode.
2. Turn up iPhone volume. Go to Settings > Sounds & Haptics > Ringer and Alerts. Make sure the slider is moved to the right.
Method 3: Disable “Do Not Disturb”
“Do Not Disturb” is the feature that can silence phone calls, notifications and alerts. So if you confront with iPhone ringtones not working issue, you’d better check the “Do Not Disturb”.
Go to Settings > Do Not Disturb > turn it off, or disable the Scheduled.
Method 4: Unblock a Number on iPhone
If someone on your contacts calls you, but your iPhone ringtone is not showing up. You need to see if the number is blocked on your iPhone or not.
Go to Settings > Phone > Call Blocking & Identification, and check the blocked contacts list.
Learn more about: iPhone Tips: How to Block and Unblock a Number on iPhone
Method 5: Restart or Restore iPhone
If iPhone ringtones not working issue happens after iOS 12 update, then it may be caused by the update. Try to restart or restore your iPhone and see if the issue is fixed.
You’d better make an appointment at the Apple Store if you have tried all the possible solutions and the iPhone ringtones not working issue still exists. It’s nothing to do with the software, it seems that your iPhone speaker is broken.
Before you restore your iPhone or go to the Apple Store, we would recommend you to backup your iPhone content with IOTransfer. As one of the best iOS file transfer tool and iPhone manager, IOTransfer ensures you the easiest file transfer & management experience. Besides, it can also be used as your video downloader, converter and phone cleaner.